Hello,
We appreciate you reaching out to us regarding the accidental purchase of the AI Content Starter instead of Rank Math Pro.
To address your concern, unfortunately, it is not possible to directly exchange the AI Content Starter for the Rank Math Pro plan. However, we can assist you with a refund for the AI Content Starter plan so that you can then proceed to purchase the Rank Math Pro plan as intended.
If you would like us to process the refund for the AI Content Starter plan, please confirm, and we will guide you through the necessary steps.
Thank you for bringing this to our attention, and we look forward to assisting you further.
Sources:
Content AI – Your Personal AI Assistant by Rank Math
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
