Sitemap not being updated for certain posts

#747322
  • Resolved Enzo
    Rank Math free

    Certain posts are not showing up in my sitemap for some odd reason. When inspecting page source, it’s set as index, but when using google search console, it’s saying that it’s not on our sitemap. When checking the sitemap, I can confirm that the specific post is not there.

    Here’s an example of a post that is quite old now, but still not included in our sitemap (I have already excluded the sitemap from being cached, but the problem still persists).

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    I’m sorry to hear that you are facing issues with certain posts not showing up in your sitemap, even after excluding the sitemap from being cached.

    Based on the information you provided, it seems like the specific post “Are You There God? It’s Me, Margaret” by Judy Blume is not included in your sitemap. This could be due to various reasons such as the post being set as noindex or other settings affecting its inclusion in the sitemap.

    To address this issue, I recommend checking the following:

    1. Noindex Setting: Ensure that the post is not set to Noindex. You can check this by going to the Advanced tab settings of that particular post and verifying the Robots Meta tag. If it is set to Noindex, change it to Index and save your changes.

    2. Sitemap Accessibility: Confirm if your sitemap is accessible using a tool like httpstatus.io. Enter your sitemap URL and check the status to identify any accessibility issues that might prevent Google from crawling it.

    3. Submitted Sitemap: Double-check if you have submitted the correct sitemap to Google Search Console. Ensure that all inner sitemaps, like post-sitemap.xml, are showing up when clicking on sitemap_index.xml in Google Search Console.

    If after checking these points the issue persists, please feel free to reply here, and a human agent from our support team will assist you further.

    Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this matter for you.

    Sources:
    Why Isn’t My URL Included in the Sitemap? » Rank Math
    Indexed, Not Submitted in Sitemap – Google Search Console » Rank Math
    How to Fix “Incorrect HTTP Header Content-Type” Error in Sitemaps » Rank Math
    Why Google Hasn’t Indexed Your Post, Page, and/or Website? » Rank Math

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Could you please try to follow the steps from this guideline and see if that works for you?
    https://rankmath.com/kb/url-not-in-sitemap/

    If the issue persists, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Enzo
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Enzo
    Rank Math free

    Hello Rakibuzzaman, thanks for getting back to me.

    I’ve provided a login link for you, but no access to FTP as this is quite sensitive and I don’t feel comfortable sharing it here.

    Hopefully, this is enough for you to investigate further on this matter.

    Enzo
    Rank Math free

    Anyone here? It has been almost a week now without any assistance on this matter. I would appreciate if I could get help here as this is quite vital to our site.

    Hello,

    Apologies for the delay as the ticket you have shared seems to have been stuck in our drafts section for some reason.

    The login link you have shared is redirecting to your homepage only.

    Please update the link if it’s already expired so we can check the issue.

    Looking forward to helping you.

    Hello,

    We deeply apologize for the delay in response.

    Checking the URL you shared, it is actually not a post but a category page. That page is currently listed in the category sitemap as you can see from the screenshot here:

    Rank Math support

    If there are other posts that aren’t included in the sitemap, please share them here so we can check them closely.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘Sitemap not being updated for certain posts’ is closed to new replies.