Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Sorry for the issue you are facing.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it sounds like a conflict with one of the plugins or the theme you are using, Elementor and Rank Math.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Please let us know if you find the culprit.
Only the site admin would know and your users won’t be affected by this troubleshooting.
Looking forward to helping you.
Hi I have followed the steps and the issue is with RankMath. All themes and plugins are updated. Only when RankMath is activated is the issue caused. However, I use RankMatch and Elementor and this is the only site I (currently) seem to be having issues with – so I am stumped.
I am also not a web developer – so my skills and ability around this kind of troubleshooting are still limited.
Hello,
Thanks a lot for your query and we are so sorry about the trouble this must have caused.
It looks like you have the strip category base enabled at WordPress Dashboard > Rank Math > General Settings > Links.
And, then you have both a category name and a page name called beauty.
Please change the slug of either one of them or disable the strip category base option at WordPress Dashboard > Rank Math > General Settings > Links.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
