Conflict with Themify.me Shoppe Theme Blocks

#73734
  • Resolved Bill Wilson
    Rank Math free

    Hi…I had some seo work done on my three themify sites and in the process we installed the “Rank Math” seo plugin. Everything on all three (2 using ultra and one using shoppe) works except for the homepage on the site using the shoppe theme.

    On this theme, the homepage sections freeze and I cannot access them for editing purposes when the rank math plugin is turned on…when I turn it off I can access the home page sections.

    All other pages and their sections work fine…JUST the home/front page. I even copied the themify builder sections to a new page and this still occurs, so I think the issue lies with the themify builder sections.

    Can you please have a look and advise as to whether this is a themify issue or if I need to contact the rank math developers…

    as always
    best regards
    bill wilson

Viewing 1 replies (of 1 total)
  • Alberto
    Rank Math business

    Hello,

    Login credentials don’t seem to work, could you check them?

    Looking forward to help you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Conflict with Themify.me Shoppe Theme Blocks’ is closed to new replies.