Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
I am afraid that the access token that you created does not work. Would you mind generating a new one one for us so that we can chase this down further?
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi there,
Thanks for the follow up.
I have submitted the account login issue to our accounts team and we will be resetting the access and send you some new credentials shortly.
In regards to the AMP error, I have cleared your cache and minified CSS/JS and this seems to have resolved the error on the AMP validator.
Please check this from your end. Thank you.
I clicked on “fix” button in search console early today and it is still showing as pending. I will send another update after it is no longer in pending status. Thanks.
Hello,
This should not happen. When I check the page source of your website’s AMP, I see a canonical URL pointing to your actual homepage.
Hitting the fix button will more than likely get rid of the issue.
If it doesn’t, we are here to dig deeper into this.
P.S: When you see the Something went wrong message, please just refresh the page. You should have been logged in already. That message shows up due to a cache problem.
In Google Search Console, the AMP error is still showing and shows that the Fix button only started a validation but it is still in pending status as of this morning. I see no way to upload screen shot that I took which verifies what I have stated.
All I can do is wait and see if the error goes away (or not).
Hi there,
Thanks for the follow up.
Please share the sreenshots using some links from https://snag.gy/ or any other image hosting platform.
I am confident that this will be resolved once the validation is complete.
You can test the page from here too: https://search.google.com/test/amp
Thank you.
I am having the same problem, How to solve this? Thank you
Hi – captured image and stored @ https://snag.gy/2dqFGS.jpg
Thanks for the suggestion to use snag.gy – it will be easy for me now to share screen shots with support staff for RankMath and others. Much appreciated.
As you can see – even as of this evening the request to “fix” is still in pending status. I did try the test using https://search.google.com/test/amp and it validates what you have stated. However, until it actually goes away in search console as a flagged issue, I would be more comfortable in leaving this case open verses closing it and having to open up a new one in the event something goes sideways.
Any suggestions on what I might be able to do in search console to get this AMP validation out of pending status and completed?
Thanks for your understanding and support thus far.
Hello,
have you tried hitting the “Validate Fix” button in your Search Console?
That should help fix the issue.
We will leave the ticket open until the issue is sorted.
@Saravananr, please open a new ticket with your issue.
The Fix button is what I pressed back on the 9th and that is what started what they are referring to as the validation process which has been in “Started” status since the 9th:
Validation started
Started: 6/9/19
I checked again this evening and no movement thus far. In the mean time, they are showing the page as having an error for past 5 days. Nice of them to “ding” me on a daily basis because their own validation process has not completed in the past 5 days.
Oh, I see.
Please do let us know how it goes.
IMO, it should be fixed because the canonical URL is added properly to your AMP:
Let us know if it doesn’t.
Hello,
I was notified by email that the issue with the canonical URL is now resolved in Google Search Console, approximately 5 days after initial “fix”. Ridiculously long IMO but it is what it is.
However, on same day I got notification that the canonical URL was fixed, Search Console flagged two additional issues with AMP: Content mismatch: Missing embedded video.
I applied the same solution you did for the canonical URL by clearing the cache and minified CSS/JS then clicked on “Fix” in Search Console – initial validation passed and it is now in “Validation started” status for this new issue.
I bring this up because it seems that these AMP pages are highly sensitive with regards to the cache & minified CSS/JS. Is there something that can be / should be done in order to prevent getting these hiccups in the future short of removing all caching?
Hi there,
Thanks for getting back to us.
I am happy that the first issue is now resolved and the second has passed validation.
Unfortunately we do not have some standard cache settings that would work for all site configurations but I can recommend that you get in touch with the authors of your caching plugin to check if this is a known issue.
Let me know if you would like some additional help. Thank you.
