Hello,
We apologize for the inconvenience you’re facing with hiding the product price and ratings from Google SERP. To hide the price and ratings from the SERP for your Easy Digital Downloads powered site, you can use Rank Math’s schema settings to customize the data that is shown in the search results.
To do this, you can navigate to your WordPress Dashboard → Rank Math SEO → Titles & Meta → Product tab. From there, you can disable the display of price and ratings in the search results.
If you need further assistance with this, please feel free to reach out to our dedicated support team here. They are available 24/7, 365 days a year.
Thank you for bringing this to our attention, and we appreciate your understanding as we work to resolve this issue for you.
Sources:
How to Hide SEO Score From the Frontend » Rank Math
SEO Reports Delivered Straight to You (And Your Clients) via Email With Rank Math » Rank Math
How to Fix ‘Automatic Update is Unavailable for this Plugin’ Error in Rank Math » Rank Math
Rank Math General Settings
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for your patience.
We’ve already removed your site and screenshot in your previous message.
Upon checking your products, there’s a duplicate product schema where the price and currency are still present. However, the price is already removed in Rank Math’s product schema. You may refer to the link in the sensitive data section for the result.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), the duplicate product schema could be coming from one of your plugins or active theme.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
Hope that helps.
Thank you for the clue, Reinelle.
Since I was 100% sure that I was not using any other SEO plugins, I checked the updates of EDD.
From version 3.0, EDD introduced Schema Markup. So, that’s why this schema duplication happened.
According to EDD, SEO plugins like All in One SEO and Yoast are directly integrated with EDD’s product data and will also output a product’s structured data as well.
Unfortunately, RankMath didn’t address this issue.
Therefore, the only solution is to manually disable EDD Schema as it is mentioned here: https://easydigitaldownloads.com/docs/schema-support-in-easy-digital-downloads/
I have added the code to functions.php, and the schema duplication issue is now resolved.
If you check the schema output now, you can see it is removed.
I just explained everything so that you can send this to your developers, and hopefully, it will be helpful for other RankMath users.
Thank You.
Hello,
We are glad that you are able to resolve that.
Our developers have already identified this issue regarding the schema compatibility with EDD. They will include a fix about it in the next update.
Thank you so much for your input.
Don’t hesitate to get in touch with us if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
