What have I bought?

#725988
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  • Hello, I’m sorry for the confusion. It seems like you may have purchased a Content AI plan instead of the Rank Math PRO plan. Content AI is a powerful AI assistant for creating content, performing research, and answering SEO and business-related questions. It includes over 40 tailored AI tools and 125+ curated AI prompt templates.

    To access Content AI 2.0, you need to upgrade to a Rank Math PRO plan or subscribe to a Content AI plan. It is not available in the free version.

    If you intended to purchase the Rank Math PRO plan, you can consider upgrading to it to access all the features it offers. If you have any further questions or need assistance with this, please feel free to ask.

    You can also find more information about Content AI on our website here.

    Thank you for bringing this to our attention.

    Sources:
    Why Rank Math Is Better Than Yoast » Rank Math
    Content AI – Your Personal AI Assistant by Rank Math
    Content AI Overview » Rank Math

    Mogens H Andersson
    Rank Math pro
    Content AI Expert

    I wanted to buy a Rank Math PRO plan not a content AI plan! I do not think that I need to use AI.

    I write about seen and heard opera performances from operahouses mainly in the Scandinavian countries, but also performances on the net from other countries in Europe and elsewhere.

    This means that I have written articles for example about Don Giovanni, an opera by W A Mozart. During the last 30-35 years I have seen perhaps 20 different performances of Don Giovanni.

    Best wishes

    Mogens H Andersson

    Hello,

    We have gone ahead and refunded the recent purchase of Content AI. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    You may proceed with purchasing the Rank Math PRO subscription from this page: https://rankmath.com/pricing/

    Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘What have I bought?’ is closed to new replies.