PHP GD extension missing

#72527
  • Resolved Emiliano Russo

    4 years, 4 months ago

    Rank Math pro

    Hi everybody. On my /test website where I’m trying to install RM it appear that PHP dg extension is missing. But it is actually not missing at all after spoken with my server adimin. The problem i s that I cannot import the datas from Yoast and the magic wizard doesn’t keep going from the firts page.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Michael Davis

    4 years, 4 months ago

    Rank Math pro

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    Emiliano Russo

    4 years, 4 months ago

    Rank Math pro

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Emiliano Russo

    4 years, 4 months ago

    Rank Math pro

    I’ve been trying on /test subflder that is the copy of my live site. Even the words counted are much more then how many they are really. So the counter is not working at all. I’m using avada and all the plugins are updated.

    Thank you so much for your help

    Michael Davis

    4 years, 4 months ago

    Rank Math pro

    Hello,

    I accessed your site, ran the import from Yoast option and it seems to run just fine without an issue. Could you please let us know where you are facing this issue. You can record a screencast using https:/www.loom.com for this.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Emiliano Russo

    4 years, 4 months ago

    Rank Math pro

    Sorry Michael but the issue it’s just evident. Math Rank says that I have in the home page http://www.emilianorusso.it/test 4141 words…This is impossibile. I do not have so many words in the home page. Yoast counted the right words here with Avada so why MR is counting so many and in consequence is telling me that I reapeted the main keywords not enough. Of course if it see over 4000 words…

    Uzair

    4 years, 4 months ago

    Hi Emiliano,

    The page created using Avada uses shortcodes. Which means, the words beings added are more than what appear.

    As an example, this is one of your Avada blocks:
    [fusion_builder_container hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" overlay_opacity="0.5" video_preview_image="" border_size="" border_color="" border_style="solid" padding_top="" padding_bottom="" padding_left="" padding_right=""][fusion_builder_row][fusion_text]

    So many words for basically showing this one image:

    That is why the words being counted are more than what appears.

    We have added API access to the content analysis in the Rank Math plugin to make content from page builder plugins readable by Rank Math and to help us ignore the shortcodes and only see the final piece of content.

    You would need to contact the developer of the plugin you mentioned by showing the following link:
    https://rankmath.com/kb/content-analysis-api/

    Many known companies have already added the compatibility, as it takes a few hours:
    https://rankmath.com/compatibility/divi/
    https://rankmath.com/compatibility/elementor/
    https://rankmath.com/compatibility/themify-builder/
    https://rankmath.com/compatibility/page-builder-framework/
    https://rankmath.com/compatibility/flothemes/

    Else, you can ignore the wordcount.

    I hope that helps. Please let us know if there’s anything else you need our assistance with. More than happy to help.

    Thank you.

    Emiliano Russo

    4 years, 4 months ago

    Rank Math pro

    Please let me know if I ignore the content analysis api will I fix the issue? Can I do that personally on my website as it is a child theme? Is there any chance?

    Further I wanted to tell you that I tryied also flotheme, but this won’t work in flothem too. They actually declared compatibility but in the fact they are not providing anything. Indeed it’s impossibile reading the words inside the flexblock content builder. But this is another story.

    I can contact avada but I think it’s better you contact them personally otherwise they won’t take the problem seriously and all the people has been using use avada will continue to use yoast that count the exact words on it but it has many other issues on the other side.

    I’m ready to abandon avada if they don’t fix this.

    Alberto

    4 years, 4 months ago

    Rank Math business

    Hello,

    The API is just what they need to include in the theme so Rank Math is able to read the right content in the builder, so it is nothing you can disable or set to ignore since it is just not there.

    You could ignore the related messages (word count and keyword density) for now if you want to use the theme and meanwhile message them to try to make more pressure to implement the API (other users have already messaged them and even us).

    Looking forward to help you.

    RankBot

    4 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

The ticket ‘PHP GD extension missing’ is closed to new replies.