Hello, I’m sorry to hear about the ongoing issues you’ve been experiencing with your website. It’s great to hear that the robots.txt file has been placed on the hosting, and I hope that resolves the timeout issues you’ve been facing.
To ensure that there are no other issues preventing search engines from crawling your site or seeing the changes, I recommend checking for any redirection issues and ensuring that your website is properly indexed by search engines. Additionally, it’s important to review the status of the URLs and confirm that they are not being blocked by robots.txt.
If you’re still encountering difficulties, it may be beneficial to review the .htaccess file on your site to ensure that there are no issues with redirection. You can refer to our guide on how to edit your .htaccess file for more information.
If you have any further questions or need assistance with these steps, please feel free to reach out to our dedicated support team directly from here, and we’re always here to help: Rank Math Support.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve these issues.
Sources:
How to Fix the ‘Blocked Due to Other 4xx Issue’ Error » Rank Math
Common robots.txt Issues & How to Fix Them » Rank Math
No Information is Available for This Page » Rank Math
Why Did My Website Disappear From Google Search? » Rank Math
Hello,
Thank you for contacting support.
A timeout may or may not be caused by our plugin. It will depend on the functions that are causing the website to slow down so much that the server times out and cannot respond.
If you have any evidence that those are caused by our plugin, please share the functions or SQL queries that are causing this so we can advise further, otherwise, you need to focus on improving the stability and optimization of the server/website to prevent this moving forward.
Please bear in mind that we do take performance very serious and as such our plugin is one of the fast-performing plugins on the market so it’s possible this is not related to our plugin and if that’s the case, there’s nothing we can do from our side.
Also, as we mentioned countless times before, your website is in a niche that is overly saturated and there are plenty of other websites with online games that spend thousands in advertisement to make sure they flood the first pages of Google. And with this niche you are in, unless you are on the first few results it’s almost impossible to get consistent traffic.
Don’t hesitate to get in touch if you have any other questions.
I’ve found 2 troubles in these hours:
– Mod-security blocks too and create code 406
– Staging urls on live website
Hello,
1. For troubleshooting, please get in touch with your web host and ensure that the ModSecurity (ModSec) is disabled or they are not blocking any process of the plugin.
You can also ask them to whitelist Rank Math’s routes for saving:
/wp-json/rankmath/v1/updateMeta
/wp-json/rankmath/v1/saveModule
2. We are not sure we get the problem you are experiencing with the staging URLs.
To help us understand the problem more clearly and provide a quick and smooth solution, please elaborate more on the issue you are experiencing.
Please send screenshots showing the exact problem and, if possible, a recorded screencast video demonstrating the issue.
You can use tools like Imgur for screenshots or Loom for screencasts.
We hope this helps. Please let us know if you have further questions or concerns.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
