We detected new post type(s) (portfolio, event), and you would want to check the

#71564
  • Resolved Nawaraj Shah
    Rank Math free

    I am getting this (We detected new post type(s) (portfolio, event), and you would want to check the settings of Titles & Meta page) notification. It does not disappear after i close it and refresh.
    I try to get help from this link but doesn’t help me.
    Also another problem i got after I install rank math is I can not delete some of my post.
    notification

Viewing 5 replies - 1 through 5 (of 5 total)
  • Alberto
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    About the notification message not disappearing, are you using a cache plugin? Could you try to empty it and let us know if that solved your issue?

    About the other issue, not being able to delete some posts, we would need some login details and also that you let us know some of the affected posts so we can try to check the issue by ourselves.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    The notification is coming up because the plugin Porto Theme - Functionality is adding the post types to your site. They however don’t seem to show up when Porto Theme is active. I was able to pin this by enabling troubleshooting mode with TWenty twenty theme, Rank math and the Porto plugin active. Please check the screncast I have added in the sensitive section and get in touch with the plugin support regarding this. Let us know how this goes.

    Looking forward to helping you. Thank you.

    ​​​​​​

    So, do i need to contact Porto Theme, or you will make changes on your code to make it compatible with Porto Theme.

    Hello Nawaraj,

    Please read my reply carefully. The issue is not with Rank math compatibility with Porto theme. The issue is the Porto Theme Functionality Plugin which is creating the post types but they don’t seem to be showing up on your interface unless you switch to default Twenty Twenty theme. I recommend that you get i touch with the plugin support about this.

    Rank math is only identifying the new post types and creating the new post type detected notification on your site back end.

    Hope that helps. If you have any further question(s), please let us know. Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘We detected new post type(s) (portfolio, event), and you would want to check the’ is closed to new replies.