Continuous Scroll in Focus keyword during Post Edit in RankMath

#710320
  • Resolved Ashish Singh
    Rank Math free

    RankMath : Version 1.0.209
    Wordpress : 6.4.2

    1. During new/edit post and select RankMath at top
    2. In Focus Keyword section , there is continuous scroll is going on.
    3. If we select mouse cursor inside focus keyword then it stop
    4. As soon as we click mouse cursor outside that section again scroll symbol continue move from left to right continue & some time it flick page also.

    It started with latest update, Let me know whether it is known issue.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    I apologize for the inconvenience you’re experiencing with the continuous scroll in the Focus Keyword section of Rank Math during post editing. This behavior is not a known issue, but I understand how frustrating it can be.

    To address this, I recommend checking if any browser extensions or plugins are causing conflicts. Additionally, clearing your browser cache and cookies might help resolve the issue.

    If the problem persists, please use the available buttons to assign this ticket to our support team, and we will investigate further to provide a solution. Thank you for bringing this to our attention.

    Sources:
    How to Enter SEO Meta Title, Description, and Focus Keyword » Rank Math
    Bulk Editing Options in the Rank Math SEO Plugin
    Analyzing Your Site’s SEO with Rank Math’s SEO Analysis Tool
    General Tab in Meta Box of Rank Math SEO Plugin

    Issue still there and even in mobile incognito mode also same issue.

    Hello,

    Thank you for contacting Rank Math support, and sorry for the inconvenience this may have caused.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well:

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, then we might need to take a closer look to the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    Looking forward to helping you.

    Thank you.

    I have verified and found that new version of Spectra – (https://wpspectra.com/website-templates/?page-builder= ) version 2.11.0 causing this issue.

    Please let me know what to do . As Spectra is core of my website home page.

    Hello,

    In this case, you may contact the Spectra theme developers so they can suggest a fix.

    It is also possible that they already have a fix ready for the issue.

    Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Continuous Scroll in Focus keyword during Post Edit in RankMath’ is closed to new replies.