Hello, I’m sorry to hear that you’re experiencing issues with accessing your folders after installing Rank Math. It sounds like there may have been some changes made to the folder structure during the installation process.
To address this issue, you can try restoring the original folder names by following these steps:
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Access Your Website Files: Log in to your website using FTP or cPanel File Manager to fix the issue. At the root of your website, you can notice a .htaccess file and a backup file named .htaccess-back-XXXXX.
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Delete the Existing file: If you have a backup of the original folder names, you can delete the existing folders and then restore the original ones.
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Restore the Backup File: Once you’ve deleted the existing folders, you can rename the backup folders to their original names.
If you’re unable to resolve the issue using these steps, please feel free to reach out to our support team for further assistance by clicking here. We’re here to help!
Sources:
How to Edit Your htaccess File Using Rank Math » Rank Math
How to Install Rank Math Using an FTP Client on Your WordPress Website
How to Redirect to URLs With Trailing Slash » Rank Math
How to Fix Problems While Connecting Account Using Rank Math » Rank Math
Solving Redirection Issues Using Rank Math SEO Plugin » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
