Assistance Required for Account Access Due to Lost Email – anmeldung@socialforty

#700576
  • Resolved Socialforty

    1 year, 9 months ago

    Rank Math free

    Dear RankMath SEO Support Team,

    I am writing to seek urgent assistance with accessing my RankMath SEO account. Unfortunately, I have lost both my login credentials and access to my registered email address, a********@s*************, as I have deleted the associated email account.

    As proof of my identity and ownership of the account, I am attaching the original invoice for my RankMath SEO services in PDF format to this email.

    Since I am unable to reset my password through the usual methods, I am requesting your support in regaining access to my account. I am the legitimate account holder and can provide any necessary information to verify my identity.

    Your help in resolving this issue would be greatly appreciated, as it is crucial for me to regain access to my RankMath SEO account.

    Thank you in advance for your support and understanding.

    Best regards,

    Emre Özatalay

Viewing 6 replies - 1 through 6 (of 6 total)
  • RankBot

    1 year, 9 months ago

    Hello,

    We’re sorry to hear about the trouble you’re facing with accessing your Rank Math SEO account. We understand the urgency of the situation and we’re here to help.

    To assist you with regaining access to your account, we kindly request that you open a ticket on our Support forum by emailing us at s******@r***********. In your email, please provide the details of your situation and attach the original invoice for your Rank Math SEO services in PDF format as proof of your identity and ownership of the account.

    Our support team will review your request and work with you to help resolve this issue as quickly as possible.

    Thank you for reaching out to us, and we appreciate your understanding. If you have any further questions or concerns, please feel free to contact our dedicated support team.

    We’re available 24/7, 365 days a year to assist you.

    Best regards,
    Rank Math Support Team

    Sources:
    How to Delete Your Rank Math Account » Rank Math
    How to Change or Update the Payment Method » Rank Math
    How to Cancel Your Rank Math PRO Subscription » Rank Math
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math

    Socialforty

    1 year, 9 months ago

    Rank Math free

    Can anyone help me?

    Ike

    1 year, 9 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to this issue.

    As proof of my identity and ownership of the account, I am attaching the original invoice for my RankMath SEO services in PDF format to this email.

    It appears you forgot to attach the stated document. You can use this image-sharing tool to upload a screenshot and share the generated link in the sensitive data section: https://imgur.com/upload

    You can access the sensitive data section by editing the first post in this ticket.

    Also, let us know what you intend for us to do. That is, to merge the accounts or transfer subscription.

    We look forward to hearing back from you.

    Thanks.

    Jeremy

    1 year, 9 months ago

    Hello,

    Circling back here, we found your PRO account with the email address of [see sensitive data section].

    It is possible that you have mistyped the email address. Can you please let us know if you are able to login to your Rank Math account using that email address?

    We really look forward to hearing back from you. Thank you.

    Socialforty

    1 year, 9 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Jeremy

    1 year, 9 months ago

    Hello,

    We have located the account from the order reference you have shared which has the same email address I have shared in the sensitive data section.

    We have gone ahead and done a reset in the password. The new login information is shared in the sensitive data section. Please refer to that.

    Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

    RankBot

    1 year, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘Assistance Required for Account Access Due to Lost Email – anmeldung@socialforty’ is closed to new replies.