Hello,
Thank you for contacting Rank Math today.
Please edit the following plugin file:
/includes/modules/seo-analysis/class-seo-analyzer.php
Then, change the following line (line number 358):
$request = wp_remote_get( $api_url, [ 'timeout' => 20 ] );
Increas the timeout value to 60:
$request = wp_remote_get( $api_url, [ 'timeout' => 60 ] );
The SEO analysis should start working as expected.
Or, you could also use the online version of the tool which is just as good:
https://rankmath.com/tools/seo-analyzer/
Looking forward to helping you. Thank you.
It is actually located on line 380 for my pluggin and when I changed it from 30 to 60 and hit update it gave me this error
Unable to communicate back with site to check for fatal errors, so the PHP change was reverted. You will need to upload your PHP file change by some other means, such as by using SFTP.
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
I would like to use the temporary login option but the plugin requires an email and name along with a time frame…I’ll need your information to be able to provide the temp login
Hello,
You can add as a name Rank Math, as an email s******@r*********** and as timeframe between 1 and 3 days.
Looking forward to help you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I did the change, could you test now if everything is working fine at your end?
Looking forward to help you.
Looks like it is working as intended now, thanks for the assistance
Hello,
We are glad we could assist you. Can we close this thread?
If you have any further question(s), please let us know. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
