Analytics not working

#685182
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  • Hello,

    We apologize for the inconvenience you’re facing with the Analytics tab not working. There could be a few reasons for this issue.

    Firstly, if you are using the self-hosted option from Rank Math, live tracking on the website doesn’t happen anymore, and all the data is sent to be parsed later. It also takes somewhere from 24h to 48h for Google Analytics to process the entire data set. To check if your site uses the self-hosted option, head over to the Analytics settings under WordPress Dashboard → Rank Math SEO → General Settings → Analytics.

    If the issue persists, you can try purging the Analytics cache by navigating to Rank Math > Status & Tools > Purge Analytics Cache. This will clear the cache and start afresh.

    If you notice that the Rank Math SEO score shown in the Analytics module is incorrect or there are multiple entries of the same post, you can rebuild the index for Analytics by heading over to Rank Math > Status & Tools > Database Tools > Rebuild Index for Analytics.

    If none of these solutions work, please feel free to reach out to our support team, who are available 24×7 and will help you in the best possible way.

    We hope this helps!

    Sources:
    Resolving Rank Math Analytics Related Issues » Rank Math
    Rank Math Status and Tools » Rank Math
    Google URL Inspection API Integration in Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Analytics not working’ is closed to new replies.