Review Fragments Google Search Results

Hello,

We apologize for the inconvenience you are facing with the review fragments not being visible in the search results. We understand that this is an urgent matter for you.

Based on the information you provided, it seems that the issue might be related to the changes made using the “WooBuilder” to edit the product pages. It’s possible that these changes affected the structured data on your product pages, which could be causing the review fragments to not appear in the search results.

To resolve this issue, we recommend checking the structured data on your product pages to ensure that it includes the necessary review markup. You can use Google’s Rich Results Testing Tool to check if your brand name has been added correctly to the WooCommerce Product Schema.

Here’s a screenshot showing how to check your page with Google’s Rich Results Testing Tool:

If you find that the structured data is missing or incorrect, you may need to make adjustments to ensure that it includes the necessary review markup. Once you have made the necessary changes, you can use the Rich Results Testing Tool again to verify that the review fragments are now visible in the search results.

We understand the importance of having review fragments visible in search results for potential customers, and we are here to assist you in resolving this issue. If you encounter any difficulties or need further assistance, please feel free to reach out to our support team directly from here.

We appreciate your understanding and patience as we work to resolve this matter for you.

Kind regards.

Sources:
Content Analysis Tests for Product Pages » Rank Math
How to Fix Review Schema Markup After Google’s Recent Changes?
Setting a Custom Brand for Your WooCommerce Store with Rank Math » Rank Math

Hello,

1. Please note that our plugin doesn’t control the favicon, it is usually your theme that is generating the favicon so you need to make sure that your favicon is properly configured. You may check with your theme author for that.

Even so, it is up to Google to decide if they wish to insert the icon on the SERP, it will depend on several factors, and website authority is one of those factors.

https://developers.google.com/search/docs/appearance/favicon-in-search

2. It is a pretty common thing with Google these days. It happens with 70% of the results that even if everything’s fine, Google decides to show a different meta information for your search keyword, there is nothing you can do as Google sometimes ignores the custom meta info altogether and show something from the page’s content that matches the search intent better.

To understand more about this, please check this article: https://rankmath.com/kb/different-meta-title-and-description/

3. There is also no way we can control the images shown in search results. The Google Search algorithms select the images as it believes that it is something that would benefit the users.

Here’s a URL for further information:
https://rankmath.com/kb/how-to-show-images-in-search-results/

What you can do here is to make sure that you have added the relevant information in your images that is added to your pages such as the correct alt tags, titles and captions.

4. Please head over to WordPress Dashboard > Settings > General and make sure there are no mismatches in the WordPress URL and Site URL in those options.

​​​​​​​If you have different website URLs in there, that would explain the issue as they need to match for the connection to happen correctly.

To remedy that, you can try adding a filter code to your website that will bypass the URL check. This might help if there is some issue with your server configuration or DNS settings.

To add the filter code, please follow this guide: https://rankmath.com/kb/wordpress-hooks-actions-filters/The filter code you need to add is this:

add_filter( 'rank_math/registration/do_url_check', '__return_false' );

You can add it to your theme’s functions.php file or use a plugin like Code Snippets.

For more information on why this issue happens and how to fix it, you can check this page: https://rankmath.com/kb/problems-while-connecting-account/

5. The window you see is coming from the activation process of the plugin. It’ll let you connect your Rank Math plugin to your Rank Math account to enable other features such as SEO Analyzer and Analytics.

We are looking forward to helping you.

Hello,

As we have mentioned previously, Rank Math already added the review structure for the affected pages and you can see it working if you try specific keywords. It is just Google decided to exclude the review snippets for other keywords.

It will not make any difference if you purchase the PRO subscription as we have no control over it at this point since the schema is already correctly generated as also mentioned by the support from Google forum here.

I would suggest waiting for a reply from them to get further insights.

Don’t hesitate to get in touch with us if you have any other questions.

Hello,

Please share a screenshot of where you see the question mark in Chrome so we can check and assist you further. You can use a tool like https://imgur.com/ to share the screenshots.

Looking forward to helping you.

Hello,

The “This link is unknown” text is from the McAfee Web Advisor extension that you have installed. We’re not totally sure what the question mark refers to, but it’s most likely showing because your site is “unknown” to the web advisor.

If you are concerned about this, you can reach out to the McAfee team as they’d be in a better position to help identify what the question mark means. We found some tickets on the McAfee forum about the same issue, it might be a good place to start from.

We hope this helps you resolve the issue. If you have any other questions or concerns regarding Rank Math, don’t hesitate to get in touch with us again. We are always happy to help.

Thank you for choosing Rank Math!