My Account is decreased and wrong

#678846
  • Resolved Petra Hoerter
    Rank Math business
    Content AI Expert

    Hello Rankmath Team,
    yesterday something went wrong with my account and I canceled my agency subscription.

    However, the amount has now been charged to my credit card again by mistake.

    Can you help me, I would like to make 2 changes in my account.

    1. convert the Agency subscription to 1 Business subscription
    2. add the AI Expert subscription again

    Can you do this for me and refund the remaining amount to my credit card account?

    That would be 199,- for the Business annual license
    Plus 129,- for the AI Expert annual subscription
    328,. Together.

    Acency 549+
    – Business 199,-
    – AI Expert 129,-
    = 221 Remaining amount

    Thank you very much

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