Instant Indexing Plugin site error (possibly with GeoDirectory)

#677918
  • Resolved Tony Bellens

    1 year, 2 months ago

    Rank Math free

    Hi,

    we are having issues with the instant indexing on most of our sites. It used to work smoothly.

    On sites where we use GeoDirectory we get this error when trying to submit a new place or event.

    Fatal error: Declaration of GuzzleHttp\Psr7\Request::getRequestTarget() must be compatible with Psr\Http\Message\RequestInterface::getRequestTarget(): string in /home/customer/www/tripsinphuket.com/public_html/wp-content/plugins/fast-indexing-api/vendor/guzzlehttp/psr7/src/Request.php on line 59
    There has been a critical error on this website. Please check your site admin email inbox for instructions.

    On our other sites the plugin doesn’t seem to work when trying to submit a url to Google. We get an error undefined.

    Thanks,
    Tony

Viewing 5 replies - 1 through 5 (of 5 total)
  • RankBot

    1 year, 2 months ago

    Hello,

    We apologize for the inconvenience you are facing with the Instant Indexing plugin. It seems that the issue you are experiencing is related to a conflict with the GeoDirectory plugin. The error message you provided indicates a compatibility issue between the Fast Indexing API and the GeoDirectory plugin.

    To resolve this issue, we recommend reaching out to our support team directly by clicking here. Please provide the error message and any other relevant details so that our support experts can investigate and assist you further.

    In the meantime, if you need to submit URLs to Google directly, you can use the Bing Webmaster Tools by following the steps outlined in this knowledge base article.

    We appreciate your understanding and patience as we work to resolve this issue for you.

    Kind regards.

    Sources:
    Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
    Making the Most of the Analytics in Rank Math
    How to Fix Failed to Submit Post to the Bing URL Submission API Error » Rank Math

    Tony Bellens

    1 year, 2 months ago

    Rank Math free

    Hi, we uninstalled GeoDirectory on one site and the issue is still there, so probably not related to GeoDirectory. It happens when we try to add/update an existing page, post or WooCommerce product. We get the Error undefined when we try to submit a page, post or product manually.

    Rakibuzzaman Siam

    1 year, 2 months ago

    Hello,

    This issue could be caused by conflicting plugins/themes on your website. Kindly make sure you are using the latest version of all the plugins and themes, please update if not yet.

    Here’s a guide for troubleshooting further if the issue persists:
    https://rankmath.com/kb/check-plugin-conflicts/

    You can also follow the steps in this video:
    https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Tony Bellens

    1 year, 1 month ago

    Rank Math free

    Hi, I did the troubleshooting and found out that there is a conflict with the latest version of our theme, which is Yootheme Pro 4.2

    Jeremy

    1 year, 1 month ago

    Hello,

    In that case, please contact your theme’s support to address the issue further. See if they have already a solution for this type of conflict.

    If you need our assistance further with this, don’t hesitate to revert.

    Looking forward to helping you.

    RankBot

    1 year ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Instant Indexing Plugin site error (possibly with GeoDirectory)’ is closed to new replies.