Issue with cmb2 CSS & JS files being loaded from wrong path and throwing 404

#67538
  • Resolved Saumya Majumder

    4 years, 4 months ago

    Rank Math free

    Hi,
    I just installed RankMath on one of my client’s website and for some reason, the admin section is not working properly also the looks of the settings page is also looking wired. So, I dug deeper and saw that in the console panel, there are errors being thrown for cmb2.min.css and cmb2.min.js files.

    As I looked into it I saw that the files are being loaded from a wrong path that is why they are giving 404. Instead of those files being loaded from the Rankmath plugin, it is trying to load them from the theme itself. I have no idea what’s causing this or how this can be solved. Any help will be highly appreciated.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Saumya Majumder

    4 years, 4 months ago

    Rank Math free

    Hi,
    I have figured out why the issue was happening and it is being of the theme. I have no idea, rank math being a mythemeshop company how did they screw up the theme? Check the sensitive data for more.

    Michael Davis

    4 years, 4 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I have forwarded this to our dev team to investigate further. Please be patient with us in this matter.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Saumya Majumder

    4 years, 4 months ago

    Rank Math free

    Any update on this matter yet?
    Despite informing the issue to the MyThemeShop support team, they are not taking any actions regarding this, didn’t even given any reply.
    Link: https://community.mythemeshop.com/topic/117911-writer-writer-themes-internal-code-is-breaking-rank-math/

    Michael Davis

    4 years, 4 months ago

    Rank Math pro

    Hello,

    Our team are looking into this, please be patient with us in the matter.

    Looking forward to helping you. Thank you.

    ​​​​​​

    RankBot

    4 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Issue with cmb2 CSS & JS files being loaded from wrong path and throwing 404’ is closed to new replies.