Hello,
Thank you for reaching out to us.
We apologize for the inconvenience you are facing. It seems there might be an issue with the subscription status. To resolve this, please ensure that you are logged in with the correct account that was used to purchase the subscription.
If you are still facing issues after confirming your login details, please reply to this ticket with the payment confirmation or receipt. We will investigate this further and assist you in resolving the issue.
Thank you for your patience, and we look forward to helping you with this matter.
I paid for a subscription and it says I don’t have a subscription
Hello,
It seems that you have already marked this ticket as resolved since the Rank Math PRO badge is already shown in your subscription.
If it’s still not showing on your account, please log in using a different browser or try clearing your browser’s cache.
Here’s a guide you can follow to download and install the Rank Math PRO plugin:
https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
Looking forward to helping you.
