SEO Analyzer | Page Objects | Inaccurate Results | Please Fix!

#649513
  • Resolved AeroStar
    Rank Math free

    Gentlemen,

    We are very disappointed with your level of support on this topic. Since we first reported this issue, Rank Math has issued at least 4 major updates to its plugin, but hasn’t addressed this topic at all.

    Please refer to this topic. Still not resolved.

    Your SEO Analyzer (Page Objects module) continues to yield the wrong results.

    Specifically, your SEO Analyzer is not properly detecting our Lazy Loaded images nor the proper number of CSS and JS files that are being served at the frontend.

    Your SEO Analyzer is stating that our home page is making 21 requests, when in reality it’s only making 10 requests (as recorded by WebPageTest.org, Uptrends.com, GTMetrix.com, and all other well-known analyzers).

    Please review and fix your Page Objects module at earliest opportunity. These inaccurate results are tarnishing the quality and reliability of your plugin.

    Please, no more discussions. We can we expect to see this issue fixed?

    Thank you!

Viewing 1 replies (of 1 total)
  • Alhan
    Rank Math free

    Hello,

    Thank you for your query, and we are so sorry about the trouble this must have caused.

    First and foremost, we sincerely apologize for the oversight and the inconvenience caused.

    We understand your frustration and acknowledge the gap in our support regarding the issue you’ve been facing with our SEO Analyzer’s Page Objects module.

    We genuinely appreciate your patience, and we’re truly sorry for not addressing this concern in our previous updates.

    We are aware of the discrepancies in the results produced by our Analyzer compared to other platforms. Ensuring accuracy in our tools is paramount to us, and we regret the oversight.

    We are actively working on refining our SEO Analyzer. We are yet to release an update that specifically addresses the inconsistencies you’ve pointed out.

    We understand the importance of having reliable metrics, especially regarding SEO and website performance.

    Once the update addressing this issue is ready for release, we will promptly inform you. We sincerely hope you’ll bear with us longer as we strive to rectify this.

    Again, our sincerest apologies for the inconvenience, and thank you for bringing this to our attention.

    Your feedback is invaluable in helping us improve.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘SEO Analyzer | Page Objects | Inaccurate Results | Please Fix!’ is closed to new replies.