FG OG not working

#636615

Resolved Greg Goodman
2 years, 6 months ago

Rank Math pro

Hi there. This video should show you what’s happening.

https://watch.screencastify.com/v/5NL7MaPZiN2mEbzWnEY4

Quick version, FB debuger is pulling the first image on the page and not my social image as set in Rankmath. This was working perfectly earlier today. Then, I changed my URL and now it’s not working.

It tells me caution-solidWarnings That Should Be Fixed
Unknown Image Error
Provided og:image URL, https://rentalbusinesshub.com/wp-content/uploads/2023/09/grow-your-rental-business-fb-header.jpg encountered an unknown error.

But if you go to that URL, it works pefectly.

https://developers.facebook.com/tools/debug/?q=https%3A%2F%2Frentalbusinesshub.com%2F

I made you an admin account below.

Thanks
Greg

Viewing 1 replies (of 1 total)

Reinelle
2 years, 6 months ago

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

We’ve checked the URL, and the image is already used in the og:image tag in the source code and showing in the debugger tool:
https://developers.facebook.com/tools/debug/?q=https%3A%2F%2Frentalbusinesshub.com%2F

There was an issue with Facebook’s link preview generation, but it seems they have already fixed it:
https://developers.facebook.com/community/threads/1089111939129949/

Please clear your website’s cache and check again the image if it’s already showing properly.

Let us know how this goes.

Thank you.

RankBot
2 years, 5 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘FG OG not working’ is closed to new replies.