Hello,
Thanks for getting in touch.
Your credentials do not appear to work.
Please replace the plugin files with the modified files from here:
https://i.mythemeshop.com/f3AdvJ
Please test in an incognito window or after clearing the browser’s cache.
Let me know how this goes. Thank you.
Hola, he realizado los pasos indicados y en oculto no tengo problemas para trabajar, ¿cual es el problema?
El problema para que puedan entrar en la administración de worpress es que me hace falta el país desde el que se conectan y la IP para darles acceso si fuera necesario.
Saludos
HI there,
Thanks for the follow up.
I have updated the sensitive data section, please disable the firewall so that I can be able to access your site.
I am looking forward to helping you. Thank you.
oK, agregue el pais Kenya al firewall si no puede entrar es problema de IP envie la IP y la desbloqueo.
Gracias
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oK, add the country Kenya to the firewall if you can not enter is IP problem send the IP and unlock.
Thank you
HI there,
Thanks for the access.
I have just logged in to your site but I could not reproduce any issues editing posts on the links that you shared earlier.
Please clear your browser cache or test the pages from an incognito window and let me know if you can reproduce the issue.
I am looking forward to your response. Thank you.
El problema se ha resuelto…… no se como….. :(( gracias por la ayuda
HI Jandrito,
Thanks for the follow up.
I am glad that this is now resolved 🙂
It is likely that this was stemming from some caching issues on your end.
Feel free to contact us should you run into any other issues. Thank you.
