Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
The data under the Site Analytics are only available using Rank Math PRO but the account you have used to open this ticket is the Rank Math free version.
Can you please confirm if you are using Rank Math PRO on your site?
If so, please search and forward a receipt from FastSpring.com or the email address you used to purchase so we can locate your account and verify it.
Looking forward to helping you.
Thank you.
I am using the free version
Hello,
Thank you for getting back to us.
You shared your website credentials without sharing your website URL. Kindly share your website URL so we can help take a look
Thank you for your patience and cooperation
Oh sorry.. its meikereist.de
Hello,
Apologies for the confusion.
As mentioned above, the data below the Site Analytics are only available with Rank Math PRO.
If the scores do not match your actual posts, then you can follow the steps below to delete old analytics data and start a fresh import for initial troubleshooting:
After rebuilding the analytics index of posts, go to Rank Math > General Settings > Analytics, and under “Analytics Database”, click “Update Data Manually”.
Your analytics should update to the latest data after a few minutes.
Hope that helps.
ok, but I have to do both steps? Its not fetching automatically? But what does Rank Math Pro have to do with the fact that it shows me a Poor score, even though I don’t have such a score below 50?
How long does it take to rebuild and do I have to wait? Since half an hour i have the notice “rebuildung in progress”
Its still there the poor score after fetching…
Hello,
Rank Math automatically fetches the data but after checking your website we found that the scheduled action to fetch the data automatically was missing on your site. We’ve manually created that and now Rank Math will fetch the data automatically on your website.
Regarding the score on Overall Optimization, we can see it is showing the correct data. Please note that when your post/page scores somewhere between 51-80, it is counted as Fair, and when the score is below 50, it is poor. Currently, we can see in the Overall Optimization, you’ve 3 Fair and 1 Poor posts/pages. Here are the pages you currently have the Fair score:
And we can see your homepage currently has a poor score:
Hope that helps and please don’t hesitate to let us know if you have any other questions.
Thank you.
Hello,
Omg i am sorry. I didnt come to this idea That this could be pages also! Because my posts dont have a score under 80! Thanks, sorry for the confusion. So its Works normally Yes. So now That it counts automatically, do i still have to do the step with rebuilding the index? Kind regards
Hello,
Since everything is working fine and as it should you shouldn’t bother with further troubleshooting.
Please let us know if you have any further questions or concerns.
Thanks.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
