API 400 ERROR IN SEO ANALYSER

#626524
  • Resolved Vinay garg
    Rank Math free

    i tried all the ways that mentioned in the article that are mentioned now how can i resolve it

Viewing 11 replies - 1 through 11 (of 11 total)
  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We’ve checked your vinaygargofficial.com website with https://httpstatus.io/ and it is returning an Error.

    Please note that the SEO Analysis can be done only on domains that return a 200 status code. In this case, please get in touch with your web host regarding this and ensure that the website returns a 200 (OK) status. Once done, clear your website’s cache and run the SEO Analysis again.

    However, if you’re facing this issue on your other website then please share the affected website URL with us so that we can check the issue further for you.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    when i checked this is ok also i tried all the mentioned ways and still the error is there

    Alhan
    Rank Math free

    Hello,

    Please head over to your WordPress Dashboard > Rank Math > Status & Tools > Database Tools and click on the Clear SEO Analyzer button to flush SEO Analyzer data.

    Once done, clear your website and any server-level caching on your site before doing the Sitewide analysis again.

    If the issue persists then there is something on your server that is blocking the API.

    In this case, please get in touch with your host and ask them to whitelist the IP 193.138.6.5 and the user-agent RankMathApi/2.0.2; https://rankmath.com.

    We hope that helps, and please don’t hesitate to get in touch if you have any other questions.

    Thank you.

    this is not the problem i already tried with it and something else that is causing the problem

    Hello,

    In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Looking forward to helping you.

    Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    i added what is needed please track the issue

    Hello,

    Thank you for getting back to us.

    This is most likely an access issue, something is blocking the SEO Analyzer. It is important to have the IP and user agent whitelisted for the SEO Analyzer tool to work correctly. Can you please explicitly confirm that you have reached out to your host and asked them to whitelist the IP 193.138.6.5 and the user-agent RankMathApi/2.0.2; https://rankmath.com?

    Thank you for your patience and cooperation. Looking forward to hearing back from you.

    Yes I did the same and connected host also I personally allow the above mentioned ip already

    there is no problem with the ip and user agent

    Hello,

    I ran the analysis on your site and the SEO analyzer worked fine:

    Please check and let us know if you need any other assistance.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 11 replies - 1 through 11 (of 11 total)

The ticket ‘API 400 ERROR IN SEO ANALYSER’ is closed to new replies.