Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
We are able to replicate the “Help & Support” link issue on our end. We have shared this with our developers.
As for the “Open External Links in New/Tab Window” option, we tested this on our end but we can’t see any issues with it. Can you please share some affected post URL here where the issue is occurring?
Looking forward to helping you.
Hi Jeremy,
Thank you. No worries.
Looking forward to the fix (first part of topic).
Cheers!
Hello,
We appreciate your input.
We have fixed this internally and we will release a beta with a fix tomorrow.
Thank you, once again, for bringing this to our attention.
You’re welcome. Looking forward to the fix 🙂
Perhaps an oversight … this was not fixed in your latest releases, v1.0.201 nor v1.0.201.1.
Can you guys release a quick patch for this?
Thank you 🙂
Hello,
We apologize for the inconvenience, we aren’t able to include the fix in the recent update. We have checked with our developers if this is something we can add in a quick patch.
We appreciate your time and patience in the meantime.
Thank you.
Hello,
We got word from our development team and they’ll add the fix in the next update of the plugin.
We will surely inform you once that update is released.
We again apologize for the wait. We appreciate your continuous support.
Thank you.
Hi Jeremy,
Today, I checked Rank Math SEO’s beta changelog.
Does Rank Math Free v1.0.202-beta — dated September 13, 2023 — include the fix for the bug reported above? If not, can you make sure it’s added to it?
Thank you!
Hello,
Our beta updates mostly focused on our common issues with the plugin, the list of issues resolved will change once the stable update is released and your request may be added there.
Again, we appreciate your time and patience.
Thank you.
Hey Jeremy,
Your reply doesn’t make sense. This is what you stated five days ago: (see above)
We got word from our development team and they’ll add the fix in the next update of the plugin.
Never happened.
No worries, this is not a big deal.
Salud!
Hello,
We apologize for the inconvenience.
I’ve got word from our developers and it appears the fix was indeed in the beta. Please do a hard refresh on your browser by following this guide and the external link should work properly.
Don’t hesitate to get in touch with us if you have any other questions.
Hello again,
We are glad to hear that this issue has been resolved. Thank you for letting us know. This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.
We appreciate your patience and cooperation throughout this process.
Thank you for choosing Rank Math.
