Why do I see some elements of the site differently?

#608565
  • Resolved Giuliano Ciolino
    Rank Math free

    I added advertising, a carousel at the top, a push notification icon and a button to go back to the top of the page. But I don’t understand why they are not seen on the anonymous page.

    I just read an old notification plugin post that the bell is not visible.

Viewing 1 replies (of 1 total)
  • Alhan
    Rank Math free

    Hello,

    Thank you for your query, and we are so sorry about the trouble this must have caused.

    To investigate this issue further, we would require some additional information.

    Could you please provide more detail on what you mean by “anonymous page”?

    Are you referring to the page seen by users who are not logged in, or does it mean something else in your context?

    To better understand if the issue is related to Rank Math and resolve your problem quickly, it would be beneficial if you could share the following:

    1 . URLs of the pages where you’re facing these issues.

    2 . Screenshots or screencasts showing the problem.

    3 . If possible, any error messages that you’re seeing.

    You can use a tools like imgur for screenshots or loom for screencasts and share the generated links here.

    Also I would suggest you to try clearing your site, plugin, any server-level cache, or browser cache to see if that works for you?

    We look forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Why do I see some elements of the site differently?’ is closed to new replies.