title and meta description

Hello,

It seems that you’re currently using the Rank Math PRO plugin, but the account you have used to open this ticket is the Rank Math free version.

Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?

Back to the issue, we’ve checked your homepage and indeed the Rank Math meta tags are missing on your page. This issue could be caused by conflicting plugins/themes on your website. Kindly make sure you are using the latest version of all the plugins and themes, please update if not yet.

Here’s a guide for troubleshooting further if the issue persists:
https://rankmath.com/kb/check-plugin-conflicts/

You can also follow the steps in this video:
https://www.youtube.com/watch?v=FcIWRhcUP2c

Only the site admin would know and your users won’t be affected by this troubleshooting.

Let us know how that goes. Looking forward to helping you.

Thank you.

Hello,

I have checked the URL you provided, and it seems that you have not setup the Meta title and description as it is returning NULL and No meta data detected.

Kindly follow this knowledgebase article on how to set your SEO Meta Title, Description, and Focus Keyword: https://rankmath.com/kb/seo-meta-tags/ and
https://rankmath.com/kb/titles-and-meta

Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

Hello,

In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

Regarding your purchase, we ask this because we don’t offer support for nulled or cracked plugins as we explain here: https://rankmath.com/kb/rank-math-pro-nulled/

Looking forward to helping you.

Thank you.

Hello,

Apologies for the inconvenience.

This issue is most likely caused by conflicting plugins like my colleague mentioned above.

Since you’re already using Yoast, we’re unable to investigate the issue further on your site.

However, if you have any other concerns using Rank Math, please don’t hesitate to contact us anytime to assist you further.

Looking forward to helping you.

Thank you.