Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Rank Tracker is a feature of the Rank Math PRO plugin, but the account you have used to open this ticket is the Rank Math free version.
Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?
Back to the issue, for initial troubleshooting, please try to disconnect and reconnect with your Rank Math PRO account from WordPress dashboard > Rank Math > Dashboard > Help.
https://i.rankmath.com/ZvEfVb
https://i.rankmath.com/OZSwOw
If the issue still persists, please click these buttons in Rank Math > Status & Tools > Database Tools:
https://rankmath.com/kb/rank-math-status-and-tools/#recreate-missing-database-tools
https://rankmath.com/kb/rank-math-status-and-tools/#fix-analytics-table-collations
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
