Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Can you please update to the most recent update of 1.0.19 and then test?
If that doesn’t help, then, please deactivate the plugin and then reactivate it.
Please let us know if that helped.
Looking forward to helping you.
Same thing happened to me, I updated to 1.0.20, but could not login to activate the updated plugin. When I tried to login from your website, an error occurs and tells me to contact you. When I try to recover my password, again an error occurs and tells me to contact you. This is regardless of using e-mail address or username to login. I had to sign in using Google account to write this.The username I had been using for the last two months was info569
Hello,
Can you please email us at s******@r*********** so we can assist you better?
Looking forward to helping you. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
