Plugin non scrivibile

#585587
  • Resolved Eccofattoclick

    1 year, 7 months ago

    Rank Math free

    Vedo nella cartella wp_content tutte le cartelle degli altri plugin ma se entro nella bacheca del mio sito alla voce plugin installati non ci sono e alla voce Salute del sito >in Autorizzazioni File Sistem >appare : La directory dei plugin Non scrivibile. https://ibb.co/GsTm7jx Non riesco a ricaricarli e non riesco ad utilizzarli compreso RankMath.
    Il mio tema è Neve
    Non riesco a capire cosa devo fare per ripristinarli anche perchè non sono esperta in linguaggio informatico
    Ringrazio sinceramente chi può aiutarmi grazie

Viewing 3 replies - 1 through 3 (of 3 total)
  • Reinelle

    1 year, 7 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    In this case, we recommend getting in touch with your web host as they are in a better position to fix the file permission on your site.

    This could be also due to the user access you have logged in, or your site may be compromised. It would be best to contact where your site is hosted so they can assist you if there’s a backup of your site as well.

    Hope that helps.

    Thank you.

    Eccofattoclick

    1 year, 7 months ago

    Rank Math free

    Salve vorrei un aiuto da voi perchè loro non forniscono questa assistenza , non conoscono wordpress

    Reinelle

    1 year, 7 months ago

    Hello,

    That issue could be caused by incorrect file/folder permission on your site.

    You can follow the steps in this article to fix your files and folders permission:
    https://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/

    Fixing the permission of your website files should be done on your web hosting panel, so they can assist you further in that.

    Let us know how this goes.

    Thank you.

    RankBot

    1 year, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Plugin non scrivibile’ is closed to new replies.