The problem with the sitemap

#574130
  • Resolved 林夏
    Rank Math free

    This is the sitemap of my website. I can open it and its next level site map. However in the google search console: “Sitemap index is readable, but has errors” and “We were unable to read your Sitemap file. It may contain entries that we do not recognize. Please verify your Sitemap file before resubmitting.” What is the reason for this?

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  • Hello,

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

    Your sitemap looks to be validating fine with https://www.xml-sitemaps.com/validate-xml-sitemap.html

    Can you please try following the steps below to see if that works for you?

    #1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    #2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    #3. If the above steps doesn’t seem to work, kindly apply the following filter code to your site.

    add_filter( 'rank_math/sitemap/enable_caching', '__return_false');
    

    Here’s how you can add filter/hook to your WordPress site:
    https://rankmath.com/kb/wordpress-hooks-actions-filters/

    After that remove and re-submit your sitemap on GSC to see if that works for you.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

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The ticket ‘The problem with the sitemap’ is closed to new replies.