Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
I have tried it again right now, it makes the redirects properly. I don’t think it’s caching because I tried it in a few different ways.
Why might he have done this?
Hello,
Thank you for contacting Rank Math today.
Usually it is due to some problems with cache plugins. Since Rank Math caches by itself the sitemaps, cache plugins shouldn’t but they do. So a lot of times you just need to exclude those sitemaps from the cache plugin and problem solved.
But it is not necessary that the reason, there are many possible factors, that is why if that happens again for you, I recommend you to just contact us and we will be happy to help you to find the reason for your specific situation.
Looking forward to helping you. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
