Bug with the Table of Conent new block

#569390
  • Resolved Erez Speiser

    1 year, 8 months ago

    Rank Math free

    Hi,

    I used for the first time this relatively new option.
    A great option to have it as part of Rank Math and also nicely done. THANK YOU!

    Problem/bug:
    On each page where I added the new block, it overrides the existing anchor text of all the headers.
    I did it on many pages, and only after that, I discovered that issue because it broke all my “page jumps” (href=”#pagejump”).
    I have a huge of work now to go back to every page and fix the internal “page jumps” one by one.

    The correct way, in my opinion:
    The block should check if the header has an existing anchor text. If it does, it should use this link in the table of content. If no anchor exists, it should use the header text as the anchor.
    If you don’t do this, you should at least warn the users before you modify the anchors.

    Thanks,
    Erez

Viewing 1 replies (of 1 total)
  • Nigel

    1 year, 8 months ago

    Rank Math business

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    I tested setting custom anchor tags on subheading on my setup and they are working as expected.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well:

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please record a video screencast using a tool like Loom showing the troubleshooting and edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    RankBot

    1 year, 7 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Bug with the Table of Conent new block’ is closed to new replies.