Rank Math is forcing the default meta description over the product archives desc

#569118
Viewing 7 replies - 1 through 7 (of 7 total)
  • Reinelle

    1 year, 6 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Could you please take a screenshot of the title and description you have set upon editing the product brand/category?

    You can upload screenshots using this tool and share the generated link here.

    Looking forward to helping you.

    Thank you.

    Ahmed Sa’eed

    1 year, 6 months ago

    Rank Math free

    Hello, i uploaded two images

    https://imgur.com/a/MdOn7ug

    Jeremy

    1 year, 6 months ago

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well:

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    Ahmed Sa’eed

    1 year, 6 months ago

    Rank Math free

    Hello,

    I disabled all plugins except Rank Math and Woocommerce and switched theme, reinstalled Rank Math and reset .htaccess
    Still no change

    Rakibuzzaman Siam

    1 year, 6 months ago

    Hello,

    This is the intended behavior of Rank Math. Please note that when you set any default category description, it is automatically added to all the categories until you edit the description from the category editor page and add some custom ones. We’ve edited your meta description and saved it with the description of that category page.

    Now the description is also updated on the backend of this page:

    Hope that helps to clarify your doubts and please don’t hesitate to let us know if you have any other questions.
     
    Thank you.

    Ahmed Sa’eed

    1 year, 6 months ago

    Rank Math free

    From what I know that Rank Math uses the default Meta until I add a description then it fallback to the description I write. with no need to add a meta description to the Rank Math field on the archive page.
    I also still have the same problem I mentioned in the previous ticket “Remove parent slugs” does not redirect old URLs to the new ones you said it is a glitch and will be fixed in the next update, but it is not yet fixed.
    Maybe the two problems are related?

    Md. Sakib Khandaker

    1 year, 6 months ago

    Rank Math agency

    Hello,

    The login URL you’ve shared has expired. Thus, I was unable to check further.

    However, that’s correct. The default/global description will be used until you add any custom description to your archive page. If you add any custom description for the specific archive page, that will be taken and the global/default one will be ignored.

    For the issue with Remove Parent Slug, our developers are still working on that issue. Please keep an eye on our changelog: https://rankmath.com/changelog/free/ for any updates.

    Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.

    Thank you.

    RankBot

    1 year, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘Rank Math is forcing the default meta description over the product archives desc’ is closed to new replies.