Hello,
Thank you for contacting Rank Math support.
We apologize for the inconvenience caused by the missing og:image on your page. We have inspected your website and found that the issue is caused by the small size of your image (300x112px). Rank Math requires a larger image to generate the og:image tag.
To fix this issue, please try the following steps:
- Replace the Rank Math OpenGraph image with a larger image. The recommended image dimension is 1200x630px.
- Clear your site cache and browser cache and reload your page.
- Check your page source code and see if the
og:image tag is present. You can check you source code by visiting view-source:https:yoursite.com
We have tested this solution on your website and it works. You can see the screenshots of our test in the sensitive data section.
Please let us know if this resolves the issue. If you have any further questions or concerns, please feel free to reach out to us.
Best regards
Hello, Great!
Thank you very much for your reply, I tried what you suggested and replaced it with the image you tested, unfortunately, still no open graph image showing on Facebook. I tested different browsers, cleared cache of them, but still the same. I don’t have any caching on my website and my hosting doesn’t have it either, so it’s not cache. Not only that, but I also tried a few other images to see if it will work with them, as my client would prefer to have this image https://www.olgasfood.com/wp-content/uploads/2023/04/of_pelmni_a.jpg instead of stock image for her open graph image.
https://www.dropbox.com/s/iv7jtlmdei35eoi/Screenshot%202023-05-02%20at%2014.19.09.png?dl=0
Thank you,
Regards,
Olga
Hello,
The image is already shown by using the Facebook Debugger Tool. If you have recently made changes to the Opengraph tags, you can use that tool to clear the cache from Facebook.
Please update the Opengraph image on your homepage with the image you prefer, then clear your website’s cache and use the “Scrape Again” button to refresh Facebook’s cache.
Hope that helps.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
