Forbiden focus keywords

#56581
  • Resolved Ciprian V.

    4 years, 4 months ago

    Rank Math free

    Hello,

    I’ve got the same error as here: https://support.rankmath.com/ticket/warning-preg_match_all-compilation-failed/, after the update to 1.0.43. After I install this version, I get: “There has been a critical error on your website.”

    I’ve rollbacked to 1.0.42.3 and eveything it’s good for now.
    From what I’ve read above, it’s a problem with some special characters on the focus words.
    Can you tell me what are the forbiden characters?
    Any of these: “.” “,” “/” “\” “-” ” ‘ ” ?

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Ciprian V.

    4 years, 4 months ago

    Rank Math free

    nothing?

    Rank Math

    4 years, 4 months ago

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    Ciprian quartz

    4 years, 4 months ago

    Rank Math free

    Hello,
    No conflict, I’ve disabled all the plugins

    Todd

    4 years, 4 months ago

    Rank Math free

    Hi,

    We might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    4 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Forbiden focus keywords’ is closed to new replies.