Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
I’ve checked your sitemaps, but they seem to be working fine.
For initial troubleshooting, please make sure that your sitemap is not getting cached. Please follow these steps:
1. Ensure you’re using the latest version of your plugins/theme including the Rank Math plugin.
2. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/xXXhDt
3. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
Once done, remove all your submitted sitemaps and resubmit your main sitemap only:
https://rankmath.com/kb/submit-sitemap-to-google/
Let us know how this goes.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
I have done everything that you recommended. In the Search Console I get the message that the sitemap-index was processed without a problem but zero sites had been recognized.
Greetings Kathrin
Hello,
Can you please share a screenshot of the issue you’re currently facing on your Google Search Console for your sitemap? You can use an image-sharing tool like https://imgur.com to share the screenshot with us.
However, I’ve checked your sitemap with XML Validation and it is showing “Incorrect http header content-type” error. In this case, please try to follow the steps from this URL and see if that works for you: https://rankmath.com/kb/incorrect-http-header-content-type-sitemap-error/
Let us know how it goes. Looking forward to helping you.
Thank you.
Hi, I have done everything that was recommended in your last blogpost, but I still get a problem with the sitemap.
Greetings Kathrin
Hello,
I’ve checked your sitemaps, but they are opening fine. However, the sitemap validator tool is still showing the same error message.
In this case, please check with your web host for any restrictions applied to your site to prevent bots/crawlers from accessing your sitemap:
https://rankmath.com/kb/incorrect-http-header-content-type-sitemap-error/#num-4-check-restrictions-from-web-host
Let us know how this goes.
Thank you.
Everything is working fine now 🙂
Greetings Kathrin
Hi there,
Thank you for updating us. We’re happy that we could help you solve the issue.
Please feel free to contact us again if you have any questions or need any assistance with anything else.
Thank you for choosing Rank Math and have a wonderful day! 😊
