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Hello, I use your plug-in software Rankmath, but he seems to block my pictures when using it, so the pictures on the website cannot be displayed normally, what should I do?
I am the creator of the website, but it is a bit troublesome that I can’t see the pictures. It’s normal to turn on the incognito mode. I need your help to solve this problem, thank you.
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Hello,
Thank you for contacting us and sorry for the inconvenience caused.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘Images on the website are not displayed properly’ is closed to new replies.