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Redirect is changing the URL

#546186

Resolved Matt Volpert
2 years, 7 months ago

Rank Math free

Hi RankMath,

It’s taken me a while to track down this bug but the RankMath redirect is altering the destination URLs. For example, this URL, which was set up as a redirect in RankMath, is having issues.
Redirect URL: https://ultimatecostaricavacations.com/gracesadventures
Redirect address: https://bookeo.com/pacuare?devent=31513YU37Y186D111EFDC_2023-09-21_bG85PjB5d9qU

Rankmath then changes it to this though: https://www-151q.bookeo.com/bookeo/b_pacuare_start.html?ctlsrc2=JaxzTZDiH%2FWxluvyOMRNigztvcfnqOqT%2FFOBQ4btGdQ%3D&src=03n&devent=31513YU37Y186D111EFDC_2023-09-21_bG85PjB5d9qU

I have worked with Bookeo on this and it is coming from RankMath. We’re not sure why it is modifiying the destination URL, can anyone help me with this?

Viewing 1 replies (of 1 total)

Jaideep Asrani
2 years, 7 months ago

Hello,

Thanks for contacting us and sorry for the inconvenience caused.

Our plugin redirects the URL to the correct destination URL. However, if you check the https://bookeo.com/pacuare?devent=31513YU37Y186D111EFDC_2023-09-21_bG85PjB5d9qU URL directly, it is redirecting to the https://www-151q.bookeo.com/bookeo/b_pacuare_start.html?ctlsrc2=JaxzTZDiH%2FWxluvyOMRNigztvcfnqOqT%2FFOBQ4btGdQ%3D&src=03n&devent=31513YU37Y186D111EFDC_2023-09-21_bG85PjB5d9qU

Here is a quick screencast: https://i.rankmath.com/v/Nm36E1

So the second redirection is not controlled by our plugin since it has no control over Bookeo.com.

You should inform Bookeo.com about the situation as they will be in a better position to help you further with this.

Let us know how that goes.

RankBot
2 years, 6 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Redirect is changing the URL’ is closed to new replies.