Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
I’ve checked the Rank Math PRO account you purchased, and it seems it was registered using the email I’ve added in the sensitive data section.
In this case, we can merge both of your accounts so you can consolidate all of them into a single account. Please confirm which is your preferred email address in the sensitive data section and we will do the needful.
Regarding the VAT information, please get in touch with our payment provider, FastSpring, and they will assist you with that.
You can use the following contact form: https://fastspring.com/consumer-support-form/tax-vat-gst/
Here’s a link for more information:
https://rankmath.com/kb/vat-and-gst-refunds/
Hope that helps.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
