Hi, in addition, when I add a social image and save the post, it also disappears when I go back into the post again.
Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
In this case, please check if you are using a Firewall as it may prevent saving the changes.
If you are using a Firewall, please whitelist this route:
/wp-json/rankmath/v1/updateMeta
You can check this link for more information:
https://rankmath.com/kb/meta-data-not-saving/
Let us know how this goes.
Thank you.
Thank you, Reinelle. My colleague helped with this, and it seems like this fix has resolved the issue. I have another question though. Not sure if this is something RankMath can advise, but I see a “custom SEO image” option below the post – does that function the same as the social image?
Hello,
Rank Math doesn’t adds any option below the post for any adding any “custom SEO image”. All the option for SEO is in Rank Math snippet section. I think it’s been added by the theme developer and posting a question to their forum will be beneficial.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Thank you
Thanks Sandeepan. If we have any website revamp in the future, can all the rankmath settings be transferred over? e.g. the social images, SEO text and all.
Hello,
Yes, you can use the Import and Export option to transfer your current Rank Math settings to your future website:
https://rankmath.com/kb/import-export-settings/
However, the metadata (titles, descriptions, keywords, etc.) can only be transferred via CSV file using Rank Math PRO:
https://rankmath.com/kb/import-export-settings/#import-export-csv
Hope that helps.
Thank you.
Hi Reinelle,
is the social image considered as metadata? Thank you.
Hello,
Following social meta are part of the export CSV.
social_facebook_thumbnail
social_facebook_title
social_facebook_description
Similar meta tags are available for twitter.
Hence, these are parts of the exported meta data. Please be advised that this feature is available only for Pro Version
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Thank you
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
