The Redirections Not working

#540781
  • Resolved anysoll
    Rank Math free

    I make the Redirections, but not working in other browsers and more. I add an example in the billow section.

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  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    I checked the URL you’ve shared and I can see the redirection is working properly. Please check the screenshot in the sensitive data section for reference.

    If you’re still facing the issue, please try to clear the cache of your site and browser, and then check again.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Thank you.

    I use another plugin than it’s work

    Hello,

    If the redirection is not working using Rank Math, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘The Redirections Not working’ is closed to new replies.