problem “Erreur undefined”

#537969
  • Resolved Pao Empreinte-SEO

    2 years, 9 months ago

    Rank Math free

    Good morning,

    I just installed everything following the step by step instructions.
    Everything was put perfectly, my key is good, my email is good, the site is good, and the json file is well installed.
    but now when i try to index a url i get an error message: “error undefined”

    yet everything is fine.

    How to do?

    THANKS

Viewing 1 replies (of 1 total)
  • Sandeepan Kumar

    2 years, 9 months ago

    Rank Math business

    Hello,

    Thank you for contacting us, and sorry for any inconvenience that might have been caused due to that.

    Can you please share the website error log with us?

    Having the error log file will give a clear idea of why this might be happening.

    You can follow this guide to enable debugging in WordPress
    https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, they will help you locate the log file.

    Looking forward to helping you.

    Thank you.

    RankBot

    2 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘problem “Erreur undefined”’ is closed to new replies.