Hello,
Thank you for contacting us, and sorry for any inconvenience that might have been caused due to that.
I checked few random pages as well as the 4 URLs, all of them has double title. In fact, head tag is getting repeated within the body tag (https://i.rankmath.com/i/Iw0axJ). I believe it’s due to some code modification with the theme. I would suggest updating the theme to see if the codes still appears.
If it does, then some plugin may be inserting it and deactivating it one by one to check the culprit would be the solution. We have an article which gives detailed instruction on how to perform plugin / theme conflict : https://rankmath.com/kb/check-plugin-conflicts/
Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.
Thank you.
Hello,
Theme already updated. And I found something different from your image.
https://prnt.sc/6U9ftA_38Duc
https://prnt.sc/C5eAutkwHYBx
The image above show double meta description and title in different line, and both generated by rank math. That why I ask rank math, is that bug or something?
Thanks.
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Looking forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for providing additional information.
I tested out the backend and the plugin “The Royal Addons for Elementor” is causing the additional description and title to be seen. Reference: https://i.rankmath.com/i/aEiofV (with the plugin deactivated). I have activated the plugin for now and the problem came back.
I would recommend posting the question to their support forum to know the reason behind it and probable solution for this issue.
Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.
Thank you.
Hello,
Okay thanks for your help, now I know the problem.
Thank you.
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
