Divi Library is not loading when Rankmath is activated

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

For initial troubleshooting, please ensure that you’re using the latest version of Rank Math:
https://rankmath.com/changelog/free

Then, check if there are some PHP values that are too low and which you should increase. Please get in touch with your web host and ask them to set the following values:

PHP Memory Limit: 512M
Max input time: 150
PHP time limit: 120
PHP max input variables: 1000

Once done, clear your website’s cache and check again.

Let us know how this goes.

Thank you.

Hello,

In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Thank you.

Hello,

We’ve tried logging in to your site, but it seems that the password for the user is incorrect. Could you please check?

Looking forward to helping you.

Thank you.