Hello,
Thank you for contacting Rank Math and bringing your concern to our attention.
As we’ve partnered with FastSpring, a global full-service SaaS payments platform, Rank Math doesn’t handle transactions directly. So, I would like to suggest you to get in touch with our payment provider, FastSpring, and I hope they’ll be able to assist you with this.
You can use the following contact form: https://fastspring.com/consumer-support-form/
Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.
Thank you.
Hello,
We’re glad that we could address your concern.
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.
