Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Thank you
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
please see the login attached
Hello,
Thank you for your patience.
I’ve checked your site, and it seems that you’re using a custom 404 page that’s why the 404 Monitor is not getting the hits.
Since your theme is using a template redirect which Rank Math cannot detect by default, I have modified the plugin file by these steps:
1. Navigate to WP Dashboard > Plugins > Plugin Editor and select Rank Math SEO and go to /seo-by-rank-math/includes/modules/404-monitor/class-monitor.php
2. On Line 46, change this:
$this->action( $this->get_hook(), 'capture_404' );
To this:
$this->action('template_redirect', 'capture_404' );
Please note that you may need to modify the code above each time you update Rank Math.
You can check the 404 Monitor now which records the 404 entries.
Hope that helps.
Thank you.
Perfect thank you!
Do you know if there is an option of disabling template redirect? As that might be better option rather than editing code everytime it updates
Hello,
You can follow the steps in this guide to using a default 404 page instead:
https://legacydocs.flothemes.com/mimal-404-settings/
If that didn’t help, it would be better to get in touch with your theme provider to help you in changing the 404 on your site.
Hope that helps.
Thank you.
