Hello,
Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.
Back to the topic, the error you’re receiving PCLZIP_ERR_BAD_FORMAT (-10) is mainly due to:
1. Issue with the zip file you’re uploading : Please download the latest version of Rank Math plugin from your user dashboard.
2. Shortage of space in the server : You have reached the limit of the hosting space. Please contact your hosting provider to see if you have any space available.
Here is the guide on how to fix this issue:
https://rankmath.com/kb/fix-pclzip-err-bad-format/
We hope that helps. We are here if you need us again.
Thank you
Hello,
Thank you for the update.
We are glad that this issue is already resolved.
If you have any other concerns, please don’t hesitate to contact us anytime to assist you further.
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
