Hello,
Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.
Although the issue shouldn’t caused by Rank Math. But I’ d suggest you to go for a plugin conflict check to detemine which plugin/theme is causing the issue.
Please follow the steps mentioned in the KB below to go through conflict check and find the culprit behind this issue:
https://rankmath.com/kb/check-plugin-conflicts/
Let us know if it’s Rank Math or not.
Looking forward to helping you.
Thank you.
Hi, it is Rankmath. if I disable the rankmath plugin the 5 disappears, if I enable it again it reappears. I have used the site health check plugin, but still have the issue.
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Looking forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for your patience.
I’ve checked your site, and the number showing before your content is our feature to show the Rank Math score on the front end:
https://rankmath.com/kb/hide-seo-score/#num-1-navigate-to-others-settings-in-rank-math
I have already disabled that option and the number is already removed as well.
Hope that helps.
Thank you.
Is it possible to delete this thread? I don’t want my website link to be on here. Thanks..
Hello,
We are super happy that this issue is already resolved. I have removed your website link as well for your privacy.
If you have any other questions in the future, know that we are here to help you.
If you don’t mind us asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
